Terms and Conditions

All prices are including 21% tax. In this webshop you can pay with PayPal or direct bank transfer. The transportation costs are €4,95 per order in the Netherlands/ No transportation costs have to be paid if the order costs more than €60,00 incl. VAT.

Larger orders

If the order is of a certain size, different prizes are applied. Mail to info@agreenstory.com for more information. No transportation costs have to be paid in the EU when the order is above €120,00 incl. VAT. Payment will be by invoice.

Outside the Netherlands

For the EUR1* countriese transportation costs are €9,00 and the maximum is 14 working days. No transportation costs have to be paidf if the order costs more than €120,00 incl. VAT. In this case, please order via email.

*EUR1: Belgium, Luxembourg, Denmark (excl. Faroe Islands and Greenland), Germany, France (including Corsica and Monaco), Italy (excl. San Marino and Vatican City), Austria, Spain (inclusief. Balearic Islands, excl Canary Islands), United Kingdom (excluding Gibraltar and Channel Islands).

Returning

Every product can be returned within 14 days after receiving the package, in this case the transportation costs have to be paid by the customer and the purchase price (minus transportation costs of the original shipment) is refunded within five working days after we receive the package.

Complaints

If you are not satisfied with a product or order, please mail a clear description of your complaint to info@agreenstory.com. Complaints will be answered within 14 days.

Click here for the extended version, Dutch only.